What we collect
Estimate requests may include your first and last name, email, optional phone number, city, optional street address, preferred contact method, service and project details, area or room, timing and urgency, additional notes, and uploaded project photos. A phone number is required if you choose Phone as your preferred contact method.
How we use it
We use this information to review estimate requests, communicate with you, clarify scope, assist project planning and scheduling, and support related owner workflow.
Project photos
Customer-uploaded photos are treated as private request media. They are not automatically published to the public Project Gallery.
Service providers and AI assistance
NW Home Fix may use service providers for hosting, database storage, object/media storage, email delivery, and AI-assisted owner workflows. Relevant request information and photos may be processed by these providers to support those services.
AI output is advisory and reviewed by the owner. AI does not independently accept projects, schedule work, or set invoice prices.
Keeping and correcting information
Request records may be retained for business and service-request purposes until the owner archives or deletes them. Archiving keeps a record for reference; it does not delete the submitted information.
To request correction or deletion of submitted information, contact the business using the public contact information shown on this site: hello@nwhomefix.com or (503) 555-0142.